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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
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Properly identifies patient using two identifiers and collects specimens by venipuncture, heelstick, or fingerstick by established protocol.
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Orders and processes laboratory requests in accordance with established procedures to assure timely and accurate collection and reporting priorities.
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Adheres to HIPAA standards when using, disclosing or requesting protected health information.
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Collects and processes all necessary paperwork, assuring appropriate billing and reporting by courier, fax, or laboratory printer.
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Utilizes time productively: maintains cleanliness (including disinfecting work area), reorders and /or restocks supplies, assists co-workers with tasks.
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Complies with all State and federal regulations.
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Follows established protocol for laboratory encounters.
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Researches specimen problems w/ resolution and appropriate documentation.
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Trains new staff members.
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Accesses, interprets, and acts on shift/daily follow-up tasks to ensure that all specimens have been processed and in a timely manner.
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Demonstrates ability to process, audit, and order body fluids correctly for Inpatient and Outpatient specimens.
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Consults with professional Clinical Laboratory Scientist staff regarding problems.
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Works closely with nurses and physicians to ensure that ambiguous or unusual test requests are handled appropriately.
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Centrifuges and prepares specimens for transport.
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Creates/receives packing lists as needed.
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Handles laboratory results, reports, shipping documents appropriately
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Acts as a liaison for the laboratory to all other departments, staff, patients, and visitors.
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Answers telephone and responds to questions or directs calls to appropriate individual.
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Ensures that all passwords are up to date at all times.
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Completes monthly phlebotomy competencies in a timely manner.
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Maintains compliance with all netlearning modules.
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Performs all duties proficiently, efficiently, and accurately.
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Performs daily/weekly/monthly safety and maintenance logs.
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Uses all laboratory equipment appropriately (pneumatic tube, fax, centrifuges, computers, copiers)
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Performs Laboratory and Emergency Department downtime procedures.
- Performs other duties as necessary.