Roles and Responsibilities of an ACS Certified Behavior Lead

The CBL will manage one location with up to 4 residents and supervise up to 4 DSPs.

1. Creating, communicating, and implementing the organization’s vision,

mission, and overall direction – i.e. leading the development and

implementation of the overall ACS’s strategy.

2. Delegates and assign duties to DSPs and observes performance to ensure

adherence to group home’s policies and established operating procedures.

3. Responsible for conducting in – house training to new DSPs in the group

home on a regular basis.

4. Acts as the group home public relations director and promotes the property

within ACS’s organization, local community and trade associations.

5. Increases management’s effectiveness by recruiting, selecting, orienting,

training, coaching, counseling, and disciplining DSP’s and communicating

values, strategies, and objectives; assigning accountabilities; planning,

monitoring, and appraising job results; developing incentives; developing a

climate for offering information and opinions; providing educational

opportunities.

6. Receives and resolved or assists the management in resolving residence

complaints and service recovery process.

7. Responsible for reviewing employee performance and conducts personnel

actions such as disciplinary actions.

8. Ensures operation of equipment by completing preventive maintenance

requirements; calling for repairs.

9. Adheres to company procedures and regulations as well as standard

operating procedures.

10. Responsible for enforcing full compliance to group home operating controls,

SOP’s, policies, procedures and service standards.

11. Ensures the objectives and goals of the group and property owners work

together to achieve brand positioning and success.

12. Take responsibility and build owner loyalty through proactive communication,

setting and managing expectations and delivering solid business results.

13. Work with and assist the Management / Owner in key property issues

including capital projects, customer service and refurbishment.

14. Responsible for performing daily, weekly and monthly property inspections

and auditing paperwork daily, weekly and monthly to make sure regulations

are maintained.

15. Ensures property, grounds, physical plant and work areas maintained to

standard.

16. Builds strong working relationships and communications with Group Home

staff, individuals and other departments to ensure maximum operating

effectiveness and fulfillment of special event need.

17. Cover shifts at the home when coverage is not available.

18. Responsible for Monitoring maintenance progress and FF&E (Furniture,

Furnishings, and Equipment) conditions and provide status report to GM.

19. Audits on par stock on all areas to make sure that all required Group Home

supplies are ordered and stocked in advance of need.

20. Performs sudden audits on rooms and other operating areas.

21. Responsible for Providing effective leadership to Group Home team

members.

22. Ensure Group Home staff is in proper attire and adhere to appearance

standards per handbook.

23. Ensures effective, timely and accurate communications flow with regards to

Group Home policies and procedures.

24. Work and Assist the Owner in in all aspects of business planning.

25. Must be available 24/7 in case to respond to any individual or employee

emergencies.

26. Respond to audits to ensure continual improvement is achieved.

27. Show capacity to perform other duties as assigned by the management.

28. Part of the disciplinary committee that sits on any case that involves

employees under his / her supervision.

29. Play a part as needed in the interviewing and hiring of employee team

members with appropriate skills.

30. Identifies the developmental needs of group home staff and provide coaching,

mentoring to improve their knowledge or skills as required.

Must be certified QMHP-A/QPPMH-A/RBH

Job Type: Full-time

Pay: $17.00 - $81.26 per hour

Expected hours: 40 per week

Benefits:

401(k)
Employee assistance program
Flexible schedule
Paid time off

Medical Specialty:

Home Health
Psychiatry

Schedule:

12 hour shift
8 hour shift
Weekends as needed

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

Virginia Beach, VA 23453 (Required)

Ability to Relocate:

Virginia Beach, VA 23453: Relocate before starting work (Required)

Work Location: In person

Alpha Community Services

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Certified Behavioral Lead