Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Penn Medicine Lancaster General Health is hiring a Certified Medical Assistant (CMA)
at Family Medicine Oxford
for
a
full -time
position in the Oxford
area.
HOURS
:
Full - time, 40 hours per week
Summary:
Position Summary: To provide clinical support services to patients at a provider’s office under the supervision and direction of a provider and or licensed nurse. Patient care includes care to patients in following age group: pediatric infant to 12 years , adolescent 13 to 17 years , adult 18 to 64 years and geriatric over 64 years .
Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
Prepares patient for visit by using appropriate rooming standards tool.
Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.
Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.
Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.
Removes sutures and changes dressings on wounds as necessary.
Provides clinical advice by phone electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.
Authorizes prescription refills as directed by the provider.
Assists in test tracking and monitoring overdue results.
Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
Assists with proactive outreach for patients requiring preventive and chronic disease services.
Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
Assists in the coordination of referrals, education and community resources.
Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
Participates in daily huddles with the provider.
Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.
Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
For LGHP, this role may necessitate occasional regional travel.
For Regional Positions:
Travels regularly to various sites within the region to support operational needs as listed above.
Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.
Special projects as assigned.
The following duties are considered secondary to the primary duties listed above:
Performs various front office responsibilities as necessary.
Other duties as assigned.
Responsibilities:
Minimum Required Qualifications:
High school diploma or general equivalent GED is required.
Medical Assistant Certification from an accredited institution AAMA, AMT, NHA, NCCT, RMA or NAHP . If the employee is not currently certified, they must have completed a Medical Assistant training education program prior to hire and receive their Medical Assistant Certification within six 6 months of hire.
CPR Certification required: American Heart Association AHA Basic Life Support, formerly Healthcare Provider AHA Heart Saver MA CPR BLS certification required within 30 days of hire.
For Regional Positions only - Valid driver’s license is required.
A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
One 1 to two 2 years of Medical Assistant experience in a primary or specialty care physician’s office.
ATTENTION CONCENTRATION - The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:
The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.
NEW LEARNING AND MEMORY - The following level of ability is essential for the jobholder to learn and retain material:
A large portion of this position required reliance on verbal memory and new learning. Efficiency in processing of verbal information, either in written or spoken form, is a major requirement and prerequisite of the job. The individual must be able to attend to and process multiple bits of information simultaneously. The individual must be able to organize and categorize this information effectively so that later recall is feasible.
PROBLEM SOLVING, REASONING AND CREATIVE THINKING - The following level of ability that is essential for the jobholder to think in order to solve a problem by combining two or more elements from past experience or imaginative thought:
The position requires the ability to evaluate existing options to resolve a presenting problem. The resolutions or options are clearly defined, limited in number and are altered infrequently. Selection of the most appropriate solution is based on well-established and defined guidelines.
The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:
Performing under stressful conditions: Ability to perform under stress when confronted with emergency, critical, unusual, or dangerous situations, or in situations in which working speed and sustained attention are critical aspects of the job. Is subject to danger or risk, or to tension as a regular, consistent part of the job.
Variety and change: Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.
Communication: Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.
Interpersonal relations: Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.
Credentials:
Basic Cardiac Life Support (Required)
Nationally Registered Certified Medical Assistant (Required)
Education or Equivalent Experience:
H.S. Diploma/GED (Required)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
