Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
- Provides Diagnostic imaging of specific body part for the purpose of medical interpretation and/or treatment.
Responsibilities:
1.Equipment Operation and Quality ControlDemonstrates working knowledge of the Components of Radiographic Unit scoreDemonstrates working knowledge of Automatic exposure control (AEC)Demonstrates working knowledge of Fluoroscopic Unit (digital and Conventional)Demonstrates working knowledge of Computed radiography (CR)Demonstrates working knowledge of Direct digital radiography (DR)Knowledge of Quality Control of Radiographic Equipment and Accessories2.Radiation ProtectionDemonstrates working knowledge of Minimizing Patient ExposureKnowledge of Repeat Exposure ReductionDemonstrates working knowledge of Personnel ProtectionDemonstrates working knowledge of Basic Methods of Protection (Time, Distance, and Shielding)Knowledge of Special Considerations (Portable (mobile) units and Fluoroscopy)Follow all radiation standards set forth by state and Federal regulations3.Image Production and EvaluationDemonstrates working knowledge of Selection of Technical FactorsKnowledge of Image processing and Quality AssuranceKnowledge of Processing Digital / Electronic ImagesDemonstrates working knowledge of Image ArchivingKnowledge of Picture archival and communication system (PACS)Demonstrates working knowledge of Film Criteria for image Evaluation (Demonstration of Anatomical Structures, Identification Marker, Noise, Contrast, and Density)4.Radiographic ProceduresDemonstrates working knowledge of Positioning (General and Fluoroscopic)Knowledge of Anatomy (including physiology, basic pathology, and related medical terminology).Demonstrates working knowledge of technical factor (including adjustments for circumstances such as body habitus, trauma, pathology, breathing techniques, etc.).5.MobilityAble to assist a patient into and off the examining tableAble to transport patient into the examining roomAble to drive the x-ray in and out of the patient's roomAble to stand for a long period of time or stay in a room while assisting in a procedure, i.e., OR. Fluoroscopy
1.Patient Care and EducationKnowledge of Patient’s RightsKnowledge of ARRT Standard of ethicsInterpersonal CommunicationKnowledge of Infection ControlDemonstrates proper Physical Assistance and Transfer of PatientsKnowledge of Medical EmergenciesDemonstrates working knowledge of Contrast MediaPrepares rooms and materials as needed for PatientsKnowledge of Departmental Policy2.Radiology IT systemsDemonstrates working knowledge of Misys CPR / Radiology Information System (RIS)Demonstrates working knowledge of Picture Communication Archival System (PACS)Demonstrates working knowledge of Microsoft Office Outlook (E-mail)3.Quality of Work and TimelinessQuality of work is professional, thorough and complete.Meets deadlines and performs work in a timely manner.Prioritizes work appropriately
plans ahead when necessary.Consults and communicates with co-workers and other disciplines to provide appropriate service4.Initiative and AccountabilityAccepts responsibility and accountability for own actions. Takes on additional responsibilities as appropriateWorks independently within scope of positionGrasps new concepts over a normal training periodAble to handle stressful situations, responding appropriatelyReceives constructive criticism and takes appropriate action to address and resolve issues.5.Problem Solving and Critical ThinkingWhen faced with a job specific problem, readily offers/implements solutions.Effectively identifies problems and potential issues, collecting appropriate information for problem identification.Offers suggestions for more efficient work flow or work production.Identifies potential problems and brings them to the appropriate person.Accepts construction criticism6.CommunicationConsults with co-workers and other disciplines to provide appropriate care and services as required when performing job responsibilities.Raises issues and concerns with appropriate manager to improve processes and resolve issues.Uses active listening skills to understand the other person.7.TeamworkDevelops and maintains positive relationships with other staff and caregivers.Supports unit management decisions and Departmental/MCP initiatives. Accepts and supports change efforts.Readily assists to meet the challenges of staff coverage within the department.Demonstrates and maintains a positive approach.Provides constructive input in appropriate settingsWorks at maintaining a good rapport and good relationships with other departments8.Enhancing Knowledge and SkillsAttends/actively participates in required department staff meetings and in-service.Completes PHCS and unit-specific required education, competencies, certificationsParticipates in unit-based department, and/or PHCS activities, committees, etc9.Friendly, Caring ServiceDuring verbal interaction with customer:oSmiles and establishes eye contactoCalls individual by preferred nameoIntroduces self and states purposeoAt closure, states “Is there anything I can do?” and end with a positive message.During telephone interaction:oAnswers by the following department policy, i.e. first ring, second ring, etc.oIdentifies department, states name, and asks “How may I help you?”Responds to requests promptlyMakes an effort to get to know the customer as a person, so the customer feels seen and heard.Listens intently through use of words and nods.
10.Service Recovery/Problem ResolutionAnticipates the wants and needs of the customer:oAsks, “How can I help?” and “Is there anything else I can do?”oExplains anticipated delays to the customer, communicating frequently during any waiting time.Acknowledges customer concerns:oWorks to resolve complaints without making excuses or blaming others or another department.oThanks the patient or family member for bringing the concern or issue to our attention.oTakes ownership of the situation, even if the task at hand is not specifically within the employee’s job description.oListens empathetically to the problems without interruptions.oAvoids a defensive response
does not argue.oUtilizes the blameless apology terminology, “I regret that we did not meet your expectations.”Apologizes for not meeting the customers expectations:11.ConfidentialityKnocks on patient’s/customer’s door or announces self before entering the customer’s workspace.Includes patient/customer or customer in the conversation when appropriate
avoids discussion of personal issues.Discusses health related or confidential matters in private areas.Closes the curtains in the patient/customer’s room during procedure and when appropriateAsks how the patient/customer/customer wishes to be addressedRespects at all times the confidentiality of patient/customer/employee/visitor/volunteer/business information and uses discretion when discussing these matters.oLogs off or shuts down computers and applications when finished.oPlaces patient information such as medical records, charts and other documentation away from patients, visitors or unauthorized staff.oDisposes of patient information in an appropriate manner.oLocks patient information in file cabinets, drawers, or rooms when not in use.oUses patient and other confidential information in an appropriate manner.12.AppearanceConsistently maintains a neat and clean appearance by:oSelecting dress style reflective of the joboAdhering to uniform guidelines established for the job
andoMaintaining as noise-free, food-free, clutter-free and waste-free worksite as possibleoWears PHCS I.D. badge at all times.13.PoliciesPerformance complies with accreditation, regulatory and department standards.Creates a culture of safety by performing all assigned duties in accordance with PHCS safety policies and procedures.Unscheduled absence and tardiness is in compliance with the established standard.File free of disciplinary action.14.PHCS Required CompetenciesHas completed required annual competencies.Has completed age-specific competencies, if applicable to job15.Assist with the education and training of radiography students
Credentials:
- Amer Registry Radiologic Tech (Required)
- Radiologic Technologist (Required)
- Diagnostic Radiography NJ State License
- Basic Cardiac Life Support (Required)
- BLS with in six months of hire date or prior to working independently.
Education or Equivalent Experience:
- Vocational/Trade Diploma (Required)
- Graduate of an Allied Health Program
One year hospital experience preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
